Learn to meditate in Los Angeles at Unplug Meditation. We studied 301 men and women living in the community who were at least 70 years of age and who had at least one of the following risk factors for falling: postural. Genre: eLearning Video / Yoga, Health Anaswara is from the Pacific Palisades, located on the California Coast between Malibu and Santa Monica. She is a mom of two and.Unplug Meditation. Watch our selection of guided meditations from your phone, computer, or TV. XVideos.com - the best free porn videos on internet, 100% free. THE YOGA COLLECTIVE brings you the best online yoga videos and teachers from around the web. Sign up now today to start watching your first free video!
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March Is National Nutrition Month ImagesMarch Is National Nutrition Month Clip Art2017 National Leadership Conference. This summer, FCCLA members from across the country gathered in Nashville to network with fellow members, attend FCCLA program. National Nutrition Month® is a nutrition education and information campaign created annually in March by the Academy of Nutrition and Dietetics. The Nutrition Month 2017 campaign is dedicated to helping Canadians Take the Fight out of Food! Free Things for National Nutrition Month. By Phil Nast, retired middle school teacher and freelance writer. Found In: health & p. K- 2, 3- 5, 6- 8, 9- 1. Emphasize the importance of making informed food choices and developing healthy eating and physical activity habits. Our recommended resources include teaching guides, lesson plans, best practices, tip sheets, online learning games, educational videos, posters, book lists, coloring pages and more. Grades pre. K- 1. NEA Health Information Network’s A Guide to Increasing School Breakfast Participation. School Breakfast Week. The first week of March is National School Breakfast Week. School Breakfast Week is the NEA Healthy Futures' effort to highlight the strong correlation between schools providing kids with breakfast and their academic performance. A related NEA HIN resource is Start School with Breakfast: A Guide to Increasing School Breakfast Participation. Teachers can download the free 5. PDF (hard copies are available for a small fee that covers shipping & handling only). Inside, are sections describing benefits, strategies for increasing participation, tools, sample letters, and success stories. Bag The Junk. Students consume 5. Bag the Junk examines the effects of selling unhealthy snack foods and beverages in schools and provides resources for the adult school community to champion healthy snack foods and beverages. The site features advocacy tools such as organizing tips, policy briefs, fact sheets, and sample letters along with current news, trends, and thoughts from experts in the field. Educators will find factoids, quizzes, featured snacks, statistics, graphics, links to resources, and strategies for improving what students eat in school. The Academy of Nutrition and Dietetics. Provides a toolkit for promoting sound eating and physical activity habits, handouts & tip sheets, and games for kids and everyone. The Children’s Book Corner suggests books that promote healthy living without being didactic. National Nutrition Month® Celebration Toolkit. Imperative for anyone celebrating NNM, this toolkit provides key messages, event ideas, promotional materials and more! Theme day and theme month ideas for the month of March. Great for curriculum planning with kids or fun at home! Eric Carle’s The Very Hungry Caterpillar, for example, is one book discussed. The website also offers coloring pages, activities, and nutrition facts. Fizzy’s Lunch Lab. Fizzy’s Lunch Lab is a website for grades K- 5. Students can find recipes to download and print, weekly “webisodes,” food- music videos, games, and other kid- friendly features. Sections for teachers and parents offer cross- curricular lesson plans and educational activity packs. Grades 6- 8. Dining Decisions. Students in grades 6- 8 learn about adolescent nutritional needs and test their nutritional knowledge. In the Dining Decisions Game, students click possible lunchtime food items and learn if they made wise choices. Grades 6- 8, 9- 1. Nutrition Caf. In “Grab a Grape,” students answer questions about food basics, bone making, weight control, bodybuilding, fast foods, foods & sports, and food facts. At the “Have- A- Bite Caf. A nutrition glossary is included. For Students, Teachers & Caregivers. Choose My Plate. Teachers will find Choose My Plate a good source of information about food groups and specific foods, weight management & calories, and physical activity. It supplies nutrition tools, printable materials, and healthy eating tips. Super. Tracker. Super. Tracker lets students and teachers keep track of food, fitness, and health. Six tools provide nutritional information, record food consumption, activity, weight, and goals, and produce reports. Team Nutrition. Team Nutrition provides nutrition education for children and their caregivers. Highlights of this extensive USDA program include Nutrition & Wellness Tips for Young Children: Provider Handbook for the Child and Adult Care Food Program and Serving Up My. Plate: A Yummy Curriculum. Tips sheets, grade level teacher guides, posters, and more are available as PDFs. Bonus! Any K- 1. 2 school district that participates in the National School Lunch Program can apply to Let's Move! Salad Bars 2 Schools for a grant to fund a salad bar. Larger districts can apply for multiple salad bar packages. The website provides application guidelines, FAQs, media, and other resources. Meal Prep Friday: National Nutrition Month Edition - MJ and Hungryman. In this weekly series, “Meal Prep Friday,” I want to show you how do- able it is to eat healthfully throughout the week with wholesome meals if you put a little effort into planning and prepping in advance. I will share with you my weekly “game plan,” my purchases at the store, and any helpful tricks and tips I’ve learned along the way. Let’s get cookin’! March is National Nutrition Month (although every month should celebrate nutrition, in my opinion) and the theme for this year, as developed by the Academy of Nutrition and Dietetics, is “Bite into a Healthy Lifestyle.” It was developed to encourage everyone to discover and STICK to an eating and physical activity plan that promotes overall health, healthy weight maintenance, and reduction of risk of chronic diseases. As a fervent believer in taking baby steps towards health, I’m especially enamored with the word “bite.” Adopting a healthy lifestyle is NOT a cookie cutter process. Rather, it’s a journey, in which one must discover for himself/herself, the road to optimal well- being that is not only sustainable but also enjoyable! How could you not be happy when you are taking the time to cherish you! Perhaps you can spend some time today thinking about what baby steps you can take towards health. It can be as small as walking your dog in the mornings, drinking more water, eating a hearty breakfast, decluttering, or whatever YOU think you can do. Think bites (tiny steps)! It shouldn’t have to be a lonely journey, however. Grab your friend, a family member, co- worker, neighbor, and be supporters and cheerleaders for one another. Perhaps you may decide you need a more professional help, in which case you may consider seeking the help of Registered Dietitians (click here to read about what we, the RDs can do for you), certified fitness trainers, etc. For me, I took that “bite into a healthy lifestyle” when I started meal planning/prepping almost 2 years ago. It totally changed the way I eat and nourish my body throughout the week, and that’s why I decided to start this series, “Meal Prep Friday.” I hope it will inspire you as well. My fuel for the week from Trader Joe’s: Total cost – $4. Here’s the rundown of what I do every week: I like to wash and chop all of my veggies all at the same time. What you see above is my typical setup. I chop the veggies I’m going to roast first and, while they are baking in the oven, I prepare the rest – some go into the mason jar, some into the individual containers, some into my mouth. I threw in some shredded carrots and zucchini into the mix, as well as some almonds for staying power, and tossed it with a light Asian sesame dressing. Seriously you guys, this recipe is going to be treasured for life! I finally found a way to get the Hungryman to eat his cruciferous vegetables (LOVE saying that word. Kkkru- ci- fe- rouss. I say it just like that). Wheee so excited ; ). Cruciferous Salad with Asian Sesame Dressing. Makes 4 mason jar salads. Ingredients: 1 Bag of Cruciferous Crunch mix (from Trader Joe’s) or approximately 4 cups of crunchy vegetable mix of choice. Dressing. 2 tablespoons rice vinegar. Place the salad mix in a large bowl and add the olive oil and salt. Massage the mixture with your hands to tenderize, about 2 minutes. Add carrots, zucchini, and almonds. Add the prepared dressing to the salad and toss so the dressing gets evenly coated. Add to the mason jar. Add whole grains of choice – I used barley. The morning of: add protein of choice – tofu, chicken, steak, etc. Carrots: I roasted half and the rest I shredded (using my favorite mandolin) to add to my various no- recipe “nourish bowl” concoctions. All these years, I’ve been throwing in various prepped ingredients to make a satisfying bowl of goodness (not much thought involved, really. Dump and mix). And it turns out there’s actually a name for them. Nourish Bowls. I like the sound of that, and so that’s what I’m going to call them from now on. Join the movement! Note to self: time to make another batch this weekend. They are perfect for snacking and, once again, makes a great addition to Mason jar salads, nourish bowls, etc. Barley: My grain of choice for the week. I try to switch it up every week. If you find yourself eating quinoa or oats all the time, check out my fellow dietitian, Brittany’s rundown of 1. Turkey Meatloaf: I threw in some red bell peppers, red onion, and zucchini to make it a bit more moist since I used 9. We enjoyed it with some vegetables, made it into sandwiches, and added them to the mason jar salads or nourish bowls. My weekly meals: Mason jar salad at work – added canned salmon the morning of. Turkey meatloaf with sliced cucumbers, roasted carrots, and a slice of toast. I don’t even know what to call this. I added hummus and avocado for some healthy fat and creaminess. Vegan Korean Nourish Bowl with Barley – this is a twist on the traditional Korean dish – bibimbap. With the prepped vegetables, this dish came together in Yup, you guessed it! Under 5 minutes! On another day, I enjoyed this with a fried egg. And that’s a wrap! Hope you have a blessed weekend, and whatever you do, I highly encourage you to take a “bite into a healthy lifestyle!” It’s never too late and the time is now ; ). Perhaps you can start by prepping some of your produce like I did here? These are the official maps of Game of Thrones, created for The Lands of Ice and Fire. They are canon – and the only maps to cover the east of Essos, including. Thrones Wallpapers - Thrones desktop wallpapers - 1192 1920x10x1200 wallpapers. Ways to watch HBO. HBO is home to the most talked about programs on television - from groundbreaking series, films, documentaries and sports to the biggest. TV Series HD Wallpapers in High Quality HD and Widescreen Resolutions from Page 1. 1280x720 HD 16:9 High Resolution Desktop Wallpapers for Widescreen, Fullscreen, High Definition, Dual Monitors, Mobile Sophie Turner - IMDb. Sophie Turner (born 2. February 1. 99. 6) is an English actress. Turner made her professional acting debut as Sansa Stark on the HBO fantasy television series Game of Thrones (2. For her performance, she has received four nominations for Screen Actors Guild Award for .. Mauve Shirt - TV Tropes. Dr. Girlfriend: I gotta ask this, is there a reason you always use 2. The Monarch: I know it sounds crazy, but they both have that rare blend of . It's been lampshaded to death and back, but it remains a very real trope with very real danger for the nameless fictional people under its thrall. So, if you're saddled with this Red Death what can you do? Change the color of your shirt! The character is less vulnerable than a redshirt, but more so than blue. It can also be accomplished by showing pictures of a spouse or baby (Be careful with that, as it's Tempting Fateall by itself), personal quirks, or just plain old giving them a name (whole or in part). The advantage to this is that they're less likely to be killed senselessly, because the audience cares for them and it would hit harder than some faceless redshirt no one cares about. The downside is that, since their death would now have more emotional impact, they are more likely to be Killed Off for Real to prove how bad the new villain is. If they're successful enough, they just might graduate from Mauve Shirt and become a . He's dead, and the status quo remains safely in power. Compare Ensemble Darkhorse. If they are a main character or the death noticeably changes the tone of the story, they may be a Sacrificial Lion. For the in- universe version of people so competent and indestructible they're given a more important job, see Field Promotion. Compare Red Herring Shirt and C- List Fodder. You get to know their name, perhaps their family, their motivations. Sometimes they stick around for a few chapters, sometimes they even cross paths with the main characters, but they almost always die, and it never gets any easier. Confound you, Urasawa. Apolly Bay of the AEUG in Zeta Gundam, who makes it through almost the entire show from his introduction in the beginning of the series without establishing solid personality characteristics. Apolly is in at least half of the episodes, a named character almost always with a speaking role, yet the poor guy is complete wallpaper. He's the one who gets to say . It's hard to imagine a mauver shirt. They would seem to represent the average soldier in ZAFT, and their thoughts on new events as they unfold. They are even still seen in Mobile Suit Gundam Seed Destiny. He's shown as reckless and undermining and he breaks off from Graham's assault force to attack Lockon, who promptly blows him up just in time. According to fan legends she was going to be voiced by singer Nami Tamaki (and presumably would suffer Dead Star Walking like T. M. Revolution's two characters), but Tamaki passed and Shiho lived, making background cameos in the anime, getting speaking roles in video games, and doing well enough in popularity polls to merit at least one figurine. Although the previous squads had been a focus—an unlikely trio on a then- rogue warship in G1 and a collection of rookies in G2—the camera moved well away during Kio's time. Although they had a fewnotablemoments in the spotlight, two of them never got anything more than a name. By the show's penultimate episode, they all die. Complete wallpaper and never seen winning a fight, the only thing on his CV is that he's the first heroic character to be killed off. He's likeable, has cool powers, a great backstory, a unique character design, a name.. In Joker Game, Miyoshi made a big impression on the viewers, most of whom expected him to be the supporting lead. He disappears from the story after that, and when he shows up again in the penultimate episode, he's been killed due to an unforeseen incident while on a mission in Germany, and doesn't even get any lines in his own focus episode. He has beat the odds and not died in the incredibly deadly Napoleonic style battles he's been in. He manages to survive 1. One of the K prequel side novels follows Takeru Kusuhara, a police officer who sees the Blue Clan, Scepter 4, in action and decides to join them. The novel is entirely from his point of view, and in the end, he dies taking a bullet for the Blue King. In later prequel manga, other Blue Clansmen remember him and comment on his short time with them. Where entire waves of the Redshirt Mecha brigades they are a part of are getting blown away around them, invariably they are the only ones who survive.. While inmates in Dead Leaves are often killed off randomly and rapidly, Chinko Drill actually survived a lot, like repeatedly attacking 7. Unfortunately, he's not so lucky when the drill gets stuck in said guard's neck. Stuck around as one of Zero's nameless lieutenants for the majority of the first season before she meet her fiery death as her mech got struck by a shot from enemy mook's mech, causing it to explode. Named by another one of Lelouch's nameless lieutenants right after that. Fullmetal Alchemist. The chimeras who follow Greed being like this. All are likable anti- villains with distinct personalities and it's a real punch in the gut that all of them get killed off right in front of Greed and later, . What Have I Done? Also falls under this category because he always shows off the pictures of his daughter. In Brotherhood, during the flashbacks in Episode 3. Mustang lampshades the trope conversationally. Mustang: Hughes, a little word of warning. This often happens in movies and novels. A guy on the battlefield who brings up stories of his woman.. His appearance also fits, as he wears a standard Chunin uniform with barely enough modification to be unique. Not a Dragon of the Heaven (only nephew to one of them, Aoki) and not very accepting of Kamui at the beginning, but still a devoted ally that has a Bodyguard Crush on Hinoto and dodges death more than once. Verymessily. Death Note will frequently kill off unnamed criminals to further Kira's goals, but many side characters will be killed off, and some may forget about characters until they die. There are so many of these, it comes off as a surprise that as many make it to the finale as they do. The manga makes some shirts more noticeable than in the anime, however. National armies like the US, the Soviets, and the Chinese, on the other hand.. One of them gets curbstomped by Doctor and is hospitalized for the rest of the arc, and another gets eaten by Gourmet. They're off hunting down the Kaibutsu, an experiment that has broken out of the lab he was created in. We learn the pack's names (North, Robert, Rocker, and Heuler) and we think that they're going to be main characters too. Surprise surprise, all of them are killed off in the space of two episodes, North by ambush and the rest while fighting to give Jerome a chance to kill the Kaibutsu. Happens relatively often, at least in the anime. If a dog hasn't had a ton of screen time and introduces himself before a fight, his chance of survival is very small. Every time he got in a fight he was beaten, trashed and humiliated, but he never was killed. In Shin Mazinger he lampshades it. Boss: We're here to get blown up but somehow never die! After chapter 2. 77, emphasis on . They've all got names, elements, and tangential relations to the story, but they don't really seem to do much except get owned. None more so than his first opponent of Stage 4. The first time we see him, he's asking his long term girlfriend for money to fix his car. We find out that she wants him to quit racing and get serious about their relationship if he loses his next battle. Seeing how his next battle is against Takumi.. Despite Takumi being the main character, you'll probably be rooting for the poor guy, especially because he expresses how much he loves racing and his girlfriend, and doesn't want to lose either. During their layover, which spanned the next seven chapters, they saw she was being used as a scapegoat, due to her inexperience. She also became a temporary love interest for Hirano, which created a love triangle between them and Saya. When she was offered the chance to join them, it seemed she'd become the main cast's newest member. But circumstance and her duty as a police officerdidn't allow itto happen. Due to the Anyone Can Die and Death is Cheap nature of the series, pretty much everybody in Dragonball Z dies at one point or another, many of which become important enough to be or downgraded to the level of Mauve shirts. The body count for the story is quite high, but almost all deaths consist of these generally inconsequential characters who are often touted as experts or veterans yet drop like flies while the main cast stays nice and safe. He's the guy with Kodai's (Wildstar's) hairstyle but also wears glasses. He's actually wearing a red shirt, although in the Star Force, red is the apparent command color since Wildstar also wears red (more specifically red trim in this case since the uniforms in question are actually white, the division being denoted by the color of the signature chest arrow, collar, cuffs, and shoulder pips). Amongst the other backup bridge officers, Aihara (Homer) and Ohta (Eager), Dash is the blandest, having been given absolutely no signature personality quirks or lines. He's always just there. He even survives the events of Arrivederci Yamato which also spares the lives of Aihara, Ohta, and Shima (Venture). To many Star Blazers fans, he's just the one with the glasses. Both are given distinctive personalities from the very beginning but frequently get pushed to the sidelines when it's time to focus on the Love Triangle. They often show up in episodes and have no dialogue or just one line. Despite the fact that Max survives the series, is undoubtedly the most skilled pilot of the cast, and is involved in a milestone plot development (his marriage to Zentraedi Mirya), he gets mostly ignored in later episodes yet again due to the need to resolve the Love Triangle between the main characters. Ironically, Max is the only human character from the original series to show up in sequel (such as Macross 7) while the main characters have faded into obscurity. Being in a Shared Universe really helps this. Seven Metrics to Watch for Call Center Success. By. ICMI editors . The most successful contact centers have winnowed out the distracting facts and figures – won’t actually call that information, since it doesn’t always truly inform – to get to the real heart of what should be measured to mark success around and continuously improve the customer experience. It’s really a balancing act: Basing an entire service strategy on the number of calls handled per hour or on average handle time will inevitably damage contact quality; but quality metrics that aren't balanced quantitative and efficiency measurements can have an adverse effect on the customer experience – and the call center’s cost. Here are the seven key metrics ICMI has identified – with the help of top- performing centers and expert industry stakeholders. FIRST- CALL RESOLUTIONRecent research suggests that no single KPI has a bigger impact on customer satisfaction than does first- call resolution (FCR). Customer contact research and consulting firm Service Quality Measurement (SQM) Group finds that for every 1% improvement in FCR, you get a 1% improvement in customer satisfaction. In a study of more than 1. SQM found that centers that achieved “world class” customer satisfaction ratings had a FCR average of 8. FCR average of only 6. Increased customer satisfaction isn't the only big benefit realized by contact centers that achieve high FCR. These centers typically also enjoy: Lower operating costs. A low FCR rate breeds a high number of repeat callers – reducing the cost burden of callbacks, especially in high- volume contact centers. Reduced revenue at risk. SQM research shows that if the customer's issue is resolved on the first call, only 3% of those customers are at risk of defecting to your competitors - - compared to a whopping 3. Applies To: System Center 2016 - Service Manager. This article provides an overview of how to configure service level management in Service Manager. Higher employee satisfaction. The strain on agents who must contend with frequent callbacks from often- frustrated customers is significant and invariably leads to low morale, poor customer service and high agent turnover. However, when agents are given the tools and training they need to achieve high FCR, they feel empowered and confident on calls. Invariably, customers take notice. While FCR has been identified as a critical KPI for contact centers, there is some question about what exactly constitutes a . Others deem a call resolved if there is no follow- up work to complete after it. Aiming for calls that require neither transfers nor follow- up work is a sound approach to high quality service, but it is incomplete from an FCR measurement standpoint, say experts, because it fails to take into account something essential - - the customer's perspective. It’s important to let the customer tell you if their issue has been resolved, whether through real- time or near- real- time customer feedback channels, such as post- call IVR surveys, online surveys, live surveys or immediate email- based surveys. SERVICE LEVEL/RESPONSE TIMEService level and response time are classic metrics, and they’re fundamental to effective management of the contact center and the customer experience. These metrics tell you how accessible the center is to customers, how many agents are needed to provide efficient service or how your center's service compares to others in your industry. Service level is defined as: . Service Desk/Helpdesk Metrics and Reporting : Getting Started (Version 3) Page 2 Copyright © Serio Ltd 2005-2008 Developers of Serio Helpdesk and IT Service. Journal of Management and Marketing Research Efficiency metrics for nonprofit, Page 1 Efficiency metrics for nonprofit marketing/fundraising and service. Website for the State of Oklahoma Chief Information Officer CIO), a cabinet-level secretary, who manages the Office of Management and Enterprise Services (OMES. Incident, Problem, & Change Management Metrics Benchmarks Update A Report From The Pink Elephant IT Management Metrics Benchmark Service Version : 1.0. Find and compare Field Service Management software. Free, interactive tool to quickly narrow your choices and contact multiple vendors. Response time (which is the equivalent of service level for transactions that don't have to be handled the moment they arrive) is defined as: . These metrics measure how well you are getting customer contacts in the door and into the hands of agents (and thus are essential for planning and budgeting). They are the clearest indication of what customers experience when they attempt to reach your contact center. When establishing and assessing service level and response time objectives, the important thing isn't merely how high your overall stated objectives are, but how consistently the center hits those objectives throughout the day. Don’t be lulled into thinking solid performance here is the only thing to watch. A center can achieve its objectives, yet still be wasting resources, creating extra work and providing poor quality. Accessibility is an enabler, not a guarantee of quality or of customer delight. Accessibility means that contacts are getting in and being handled efficiently so that the contact center has the opportunity to accomplish its mission of ensuring long- lasting customer satisfaction and loyalty. If quality is poor, things such as repeat contacts, unnecessary contacts and escalations and complaints will eventually drive service level down and frustrate your customers. ADHERENCE TO SCHEDULEAdherence to schedule is a measurement of how much time during an agent's shift he or she is logged in and handling contacts or at least available to do so. Most centers choose an adherence objective around the 8. Adherence is comprised of time spent in interacting with customers, as well as time spent in after- call work, making necessary outbound calls and waiting for calls to arrive. Time taken for lunch, breaks, training, etc., is not counted as time assigned to handle contacts, and thus is not factored into adherence to schedule measurements. While always an important metric in contact centers, adherence to schedule has taken on an even more significant role of late as centers have learned to focus more on what really matters, and on what agents can control. Where average handle time and calls per hour used to rule the metric roost, centers have discovered that agents are merely slaves to such measurements and that these metrics aren't indicative of whether staff is in the right place at the right times, doing what they are supposed to be doing. Agents can't control how many calls are coming in or how long a transaction might take on the customer side, but they can be held accountable for where they are and what they are doing. This is not to say that contact centers should completely do away with more traditional productivity metrics. After all, the center needs to have an idea about how many calls a typical agent is handling and how long those calls are lasting to help pinpoint any scheduling adjustments that may have to be made. The good news is that when placing a stronger emphasis on adherence to schedule by having agents in the right places at the right times, things like average handle time and calls per hour tend to take care of themselves. That is assuming the center has taken time to provide agents with adequate training and a quality mindset, and that the center has done a decent job of forecasting and scheduling. That said, there is the danger of focusing too stringently on adherence to schedule - - watching agents' every move with the help of workforce management technology and inevitably eliciting cries of micro- management from them. Here are several recommendations from ICMI for ensuring solid adherence stats that agents won’t find intrusive: Train each agent on how much of an impact he or she has on the queue, and on customer accessibility and satisfaction. Establish concrete service level and response time objectives that everybody knows, understands and accepts. Educate agents on the essential steps involved in resource planning to ensure that they understand how schedules are produced. Develop appropriate priorities for the wide range of tasks your agents perform on the job. Provide real- time information to agents and back it up with training on how to interpret that data. Track and manage schedule adherence at the supervisory level, as conditions dictate. Track schedule adherence for the entire group for planning purposes and to assess how well management has created a process that enables appropriate schedule adherence. FORECASTING ACCURACYForecasting accuracy – better described as forecasted contact load vs. It is a critical, high- level objective in all contact center environments. Underestimating demand leads to understaffing. This, in turn, leads to long wait times in queues, frustrated customers, burned- out agents and high toll- free costs (due not only to the long hold times, but also to the longer call times that might result from dedicating a portion of the call to caller complaints about hold times). However, overestimating demand results in waste, overstaffing and increased idle time. Forecasted call load is available from the system used for forecasting (e. ACD, workforce management system, email response management system, Web servers - - wherever data is available. Forecasting accuracy should not be reported as a summary of forecasted versus actual contacts across a day, week or month, but rather as an illustration of accuracy for each reporting interval, typically half- hours. SELF- SERVICE ACCESSIBILITYIt has become the quest of most contact centers to deflect from the agent queue as many basic transaction types as possible. These calls are shunted to self- service systems - - mainly IVR and interactive Web applications. This can help enhance service efficiencies and cut costs; it also frees up agents to use their valuable skills to assist customers with more complex issues, thus keeping staff engaged and motivated. But some centers get so caught up trying to lure customers off the phones and into self- service that they forget to track something essential: how well the self- service systems actually . Self- service accessibility has emerged as a critical metric in this age of automation and customer- centricity. Leading contact centers gauge not only how many customers begin self- service transactions via IVR and the Web, but also how many complete those transactions without live- agent assistance. Centers with a serious focus on effective self- service have invested in tools that record customer interactions with IVR apps and Web sites. Such tools help to pinpoint any system glitches or snags that hinder the customer experience and that cause customers to . Department Contacts . A perimeter was established and K9 unit tracked suspect west towards the train tracks outside of the perimeter. He was revived and transported to Bethesda Hospital. Close. 07/1. 8/2. Boynton Briefing - July 1. Stolen Vehicle 6. N. Congress Ave (Target). Victim stated that a white female (assumed to be a prostitute), approx. Cat,” stole his 2. Chevy Malibu FL tag Y5. EBB. Seacrest Blvd. Vehicle entered in F/NCIC1. You have not yet voted on this site! If you have already visited the site, please help us classify the good from the bad by voting on this site. Study Flashcards On Quizzes to Date at Cram.com. Quickly memorize the terms, phrases and much more. Cram.com makes it easy to get the grade you want! Earlier this week, a remarkable scene played out at Tanzania’s Ngorongoro Conservation Area. An orphaned leopard cub, desperate for a meal, approached a lioness who. If you’ve never checked on your app subscriptions, I don’t blame you. It’s a feature buried pretty deeply in your iOS device. But then, you could discover an. Arrest- Affray 3. Ocean Parkway 1. Units responded to a report of 1. Upon arrival three female juveniles were actively fighting. Units detained the three juveniles. Use of force was used on one female to escort her to the ground. No injuries were reported. Shots Fired 4. 05 SE 1. St St 1. 92. 1 hrs. Dispatch received a call reference shots fired. Richmond.com is Richmond, Virginia’s source for local news, events, sports, business news, food & dining, entertainment, commentary and classifieds. Get the latest science news and technology news, read tech reviews and more at ABC News. Casings were placed into evidence. Strong Arm Robbery Arrest/AOD Delray Beach PD 3. NW 1. 2th Ave 2. Ofc. Grigorian and Ofc. Roedel conducted traffic stop on a white BMW wanted by Delray PD for Strongarm Robbery. Delray PD responded and took custody of the suspect and vehicle. Burglary to Auto 1. SW 2nd Ave 1. 81. Burglary to Auto 7. N Congress Ave (Red Lobster) 2. Burglary to Auto 5. N Congress Ave (Longhorn) 2. Motor Vehicle Theft 1. S. Federal Hwy. Victim advised that as he was leaving Walmart on South Federal Hwy. The victim agreed to help her, and drove with her to the Wells Fargo to get cash from the ATM. The victim advised once he exited the vehicle, the female slid over to the driver’s seat and drove away with his vehicle. The victim’s blue 2. Mercury Mountaineer (FL# BQKF1. NCIC/FCIC as stolen. Close. 07/0. 6/2. Boynton Briefing - July 6, 2. OD/not fatal. 17- 3. Disorderly Conduct 2. N Federal Hwy 1. Officers responded to Intracoastal Park in reference to a disturbance. Street (Twisted Fish)The victim advised that sometime between 0. Once inside the suspect(s) pried open the beer cooler and stole 1. Close. 07/0. 5/2. Boynton Briefing - July 3- 5, 2. Vehicle Accident – DUI arrest Boynton Bch & Seacrest 2. Officers responded to a vehicle crash at the intersection involving a Gray Mazda and a Silver Honda. Following the crash investigation, Officer Castro initiated a DUI investigation which resulted in the arrest of the operator of the Honda. The defendant was medically cleared and t. Palm Beach County Jail. Shooting into Occupied Dwelling 3. Grove Rd 2. 15. 7 hours. Officers responded to a shooting at the above address. Officers met with the resident who reported hearing shots coming through her residence’s rear window. Officers inspected the residence and located bullet holes in the rear window, in the backyard fence, and on the residence’s roof. No injuries were reported. It was determined that nearby residents were using the cover of fireworks to fire their weapons in the air. The residential addresses of the shooters were not located. Suspicious Incident 5. NW 1. 3th Ave 2. Officers responded to a large party in the area of Cherry Hill Market. It was reported that firearms were being shot up in the air alongside the fireworks. Officers encountered a large crowd and numerous vehicles blocking the roadway. Officers shut down the outdoor party, cleared the crowd, and ordered all the vehicles to move without incident. Officers responded to 3 non- fatal overdoses during the shift. BBPD Dispatch fielded numerous noise complaints in regards to fireworks throughout the City. Officers assisted FHP with a major crash involving 6 vehicles on I- 9. Woolbright Rd. 1. Stolen Vehicle 1. SW 2. 7th Place. Between 7/4/2. White Dodge Journey bearing FL tag EEDT9. Key was left in a purse within the vehicle. Vehicle entered in N/FCIC. Burglary Auto 3. N. Congress Ave (Orange Fitness). Victim reported that unknown suspects entered her locked vehicle by smashing out the passenger window. Seacrest Blvd. Officer Corum arrested Vladamir Cabrera during a routine traffic stop after an investigation revealed he was in possession of 3. Shots Fired – Suspicious Incident 8. NW 1. 3th Ave (Pioneer Canal Park)Officers responded to a suspicious incident involving a male shooting a rifle into the C- 1. Canal. Officers met with a witness who pointed out multiple shell casings on the ground where the shooter was standing. No one was injured. Officers searched the area for the subject and subject’s vehicle with no success. The shell casings were collected and submitted into Evidence for Brass. Trax entry. The platoon responded to 3 non- fatal overdoses during the course of the shift. Animal Complaint 5. E Woolbright (Bank of America)Units responded to the area regarding an unattended dog left in a vehicle. Sgt Dunlop observed the dog in distress and made the decision to break a window to rescue the dog. The dog was removed from the vehicle and did not require medical attention. Animal Control Roehrich responded and handled the complaint. Burglary to Structure 2. N Federal Hwy (Inlet Harbor Club)On 7/1/2. B/M juveniles entered the fence in development and stole an orange Husquavna Blower (value $1. Overdose Non- Fatal 1. Crossing Cir Apt AUnits responded to location and found unresponsive B/M. Narcan was administered and male was later transported to JFK. Close. 06/2. 9/2. Boynton Briefing - June 2. Grand Theft/ Fleeing and Eluding 1. N. Congress Ave. Officers responded to the above address in reference to a retail theft. The male was treated with Narcan and subsequently sent to Bethesda Hospital. Overdose (Non- fatal) 4. W Boynton Beach Blvd. Inn. PBCJ. 1. 7- 3. Battery LEO 1. 79. N Congress Ave 0. Officers located Sierra Pettit in an apparent state of unconsciousness. Congress Ave. Close. Boynton Briefing - June 2. Burglary to Residence 2. NW 2nd Street. Victim advised on this date between 1. Seacrest Blvd. Officers initiated a traffic stop on gray 2. Nissan Versa Fl tag BMPZ2. Seacrest Blvd. Officers attempted a traffic stop on a gray 2. VW Passat, Fl tag Y8. KRT. Raftery in Sexual Offender checks within the city. Motor Vehicle Theft 1. SW 2. 5th Ave. Victim advised that unknown suspect(s) stole his 2. Audi, FL tag LM2. HRS. Congress Ave. Victim advised that unknown suspect(s) stole his 2. Volkswagen, FL tag Y8. KRT. Federal Hwy 1. Ofc. Vazquez attempted to conduct a traffic stop on a gray Nissan Altima FL tag GWR- H6. The driver of the vehicle took off at a high rate of speed northbound on N. Federal Hwy. Vazquez immediately terminated his traffic attempt. NCIC/FCIC records check of the vehicle’s tag did not indicate the vehicle to be a felony vehicle. Assault Firearm 3. N. Congress Ave 1. Officers responded to the above address and met with the caller and her son. The caller told officers she approached a vehicle near the intersection and asked the driver for “some change”. In response, the driver offered the caller a barrage of profane words. The caller and her adult son then engaged into a heated verbal argument with the driver. The caller claimed that the driver produced a firearm and pointed the firearm at the caller. Officers were able to locate the involved vehicle at the 7. W. Boynton Beach Blvd. Following a thorough investigation of the incident, the officers decided to file criminal charges against the driver the State Attorney’s Office. Overdose – Non Fatal 1. S. Federal Hwy # 1. Overdose – Non Fatal 4. N. Federal Hwy #1. Recovered Missing Adult 5. SW 8th Place. W/F, Diane Lillie, 0. Lillie was unable to verbally communicate and was taken to Bethesda Memorial Hospital as a precaution by Fire Rescue. Lillie was removed from FCIC/NCIC. PIO was notified. Police Assist (Found Child) 2. N. Seacrest Blvd. A 5 yoa child was found walking within the roadway of Seacrest Blvd. A reverse 9. 11 was issued, a door to door search initiated, and the PIO was notified. The mother of the child made contact with police via telephone after she was alerted by a third party. Investigation revealed the child had been dropped off at a family friend’s residence just outside of the city limits by the mother’s sister at approximately 0. PBSO responded to conduct further investigation to determine any further action. Burglary Residence SW 2. Ave. Victim personally observed a white van with red lettering back into the driveway yesterday at 1. Subjects took a generator and drove away. No suspect descriptions provided. Victim advised he delayed in reporting incident due to a medical condition. Stolen Vehicle 7. Landau Street. Victim reported that unknown subject possibly his addict brother stole his vehicle from his residence. The keys were in the vehicle during the theft. Seacrest Blvd. The keys were in the scooter during the theft. TOT PBCJ. 1. 70. 35. Suspicious Death 1. Piazza Pitti (Renaissance Commons). Witness reported to police that she believed her friend had died of an overdose sometime in last 2. Congress Ave. Victim reported that unknown suspects entered her residence by forcing open the front door. Palm Drive. Victim reported that unknown suspects stole his vehicle from his residence at approximately 1. Ocean Ave. Units responded and assisted with a large gas leak at the construction site located at 5. E. A Glock 1. 7 was thrown from the vehicle. Congress Ave (Marathon). Victim reported that unknown suspects entered his vehicle by breaking a window while he was working at the construction site located there. Congress Ave. Victim reported that unknown suspects entered her vehicle by breaking a window between 0. Use of Force completed. SIR in progress. 1. Overdose (FATAL) Piazza Antinoriw/f dob 0. Detective Liaison, Crime Scene, and Body Removal Specialist responded. Medical Examiner notified. Overdose (Non- Fatal) 6. N Federal Hwy. 17. Armed Robbery (Attempted) 5. Egret Way. Victim was exiting his vehicle to enter his residence when he was approached by two (2) unknown black males wearing hoodies. The unknown suspect(s) attempted to leave via the main door by kicking it but were unsuccessful ($5. Narcan was administered; BBFR arrived and provided additional care for both individuals. Song of Myself. Won't you help support Day. Poems? 1. 81. 9- 1. I celebrate myself, and sing myself. And what I assume you shall assume. For every atom belonging to me as good belongs to you. I do not know what it is any more than he. I do not laugh at your oaths nor jeer you; ). The President holding a cabinet council is surrounded by the great. On the piazza walk three matrons stately and friendly with twined arms. The crew of the fish- smack pack repeated layers of halibut in the hold. The Missourian crosses the plains toting his wares and his cattle. As the fare- collector goes through the train he gives notice by the. The floor- men are laying the floor, the tinners are tinning the. In single file each shouldering his hod pass onward the laborers. Seasons pursuing each other the indescribable crowd is gather'd, it. Seventh- month, (what salutes of cannon and small arms!). Seasons pursuing each other the plougher ploughs, the mower mows. Off on the lakes the pike- fisher watches and waits by the hole in. The stumps stand thick round the clearing, the squatter strikes deep. Flatboatmen make fast towards dusk near the cotton- wood or pecan- trees. Coon- seekers go through the regions of the Red river or through. Tennessee, or through those of the Arkansas. Torches shine in the dark that hangs on the Chattahooche or Altamahaw. Patriarchs sit at supper with sons and grandsons and great- grandsons. In walls of adobie, in canvas tents, rest hunters and trappers after. The city sleeps and the country sleeps. The living sleep for their time, the dead sleep for their time. The old husband sleeps by his wife and the young husband sleeps by his wife. And these tend inward to me, and I tend outward to them. And such as it is to be of these more or less I am. And of these one and all I weave the song of myself. I resign myself to you also- -I guess what you mean. I behold from the beach your crooked fingers. I believe you refuse to go back without feeling of me. We must have a turn together, I undress, hurry me out of sight of the land. Cushion me soft, rock me in billowy drowse. Dash me with amorous wet, I can repay you. I will accept nothing which all cannot have their. I am possess'd! Iowa, Oregon, California? O welcome, ineffable grace of dying days! I plead for my brothers and sisters. Comment on Day. Poems? If you are like us, you have strong feelings about poetry, and about each poem you read. Let it all out! Comment on this poem, any poem, Day. Poems, other poetry places or the art of poetry at Day. Poems Feedback. Won't you help support Day. Poems? Click here to learn more about how you can keep Day. Poems on the Web . All rights reserved. The authors of poetry and other material appearing on Day. Poems retain full rights to their work. Any requests for publication in other venues must be negotiated separately with the authors. The editor of Day. Poems will gladly assist in putting interested parties in contact with the authors. High School Football America covers high school football from all 50 states and Washington D.C. Get the latest Massachusetts high school football news, rankings, schedules, stats, scores, results & athletes info for high school football, soccer, basketball. 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Central Arizona College - In 2. Central Arizona College established a small education center in the city of Maricopa. Since that date, Maricopa has become a burgeoning community and a desirable suburban location for professional couples who commute into the Greater Phoenix area. Central Arizona College is committed to continued development in this major growth area which lies on the southeastern edge of metro Phoenix serving the surrounding Maricopa, Stanfield and Casa Grande communities. To demonstrate this commitment, Central Arizona College decided to close the small center and build a brand new campus to accommodate the local community. After roughly one year of construction, Central Arizona College's new campus in the city of Maricopa opened for business on Wednesday, January 2, 2. Many classes that meet the general education requirements for all of our degrees are now offered at the Maricopa Campus. In addition, the following degrees can be completed entirely at the Maricopa Campus: Associate of Science. Associate of Arts. Associate of Business. Associate of Arts in Elementary Education. Central New Mexico Community College Phone NumberClovis Community College is an institution of higher education offering instruction at the Associate degree level. The College provides accessible, affordable. Preserving the past: cataloging a historic New Mexico gem. UNM Students documenting the D.H. Lawrence Ranch. Business Degree Accounting Degree Culinary Degree For a current list of classes, please click the following link: Maricopa Campus Course Schedule. Please visit the the following link to register for classes: Click here. Maricopa Parks and Recreation. Because the Maricopa Campus is so new, it can be difficult to find using maps or GPS. Directions from the city of Maricopa: Travel south on N John Wayne Pkwy (HWY 3. W Maricopa- Casa Grande Hwy (headed toward Casa Grande). Next turn left at N. Porter Rd (Wal- Mart is on the left at this intersection). Porter Rd you will next turn right onto W Bowlin Rd and then take the next right on Regent Dr/Smyth Farms Cir. Central Arizona College will be on the left and Legacy Traditional school will be on the right. Directions from Casa Grande: Traveling north on Maricopa- Casa Grande Hwy turn right onto N White and Parker Rd, then turn left onto W Bowlin Rd then left onto Regent Dr/Smyth Farms Cir. Central Arizona College will be on the left and Legacy Traditional school will be on the right. Central Arizona College Districtwide General Services Office Hours: Mon, Tue, Wed & Thur - 8 a. Maricopa Campus. In 2006, Central Arizona College established a small education center in the city of Maricopa. Since that date, Maricopa has become a burgeoning. Doña Ana Community College, Located in Las Cruces, NM. Offering 41 technical 2-year degree programs. Central Arizona College to Dedicate Sundt Construction Training Wall A new workforce development partnership between Central Arizona College and Tempe-based general. An online journal that publishes peer-reviewed research across all areas of biology and medicine with free access, plus commentary, reviews, collaboration tools, and. |
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